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Retrieve Your User Name

If you have forgotten your User Name, you may retrieve it online by using one of the following two methods:

  1. Please enter your email address.

  2. Or enter your Member Number and Contract Number below to retrieve your User Name.

Once your information has been confirmed, you will receive the User Name information that you requested. 

For assistance, please email us with any questions or, for immediate assistance, please call the Vacation Planning Center at 1-800-251-8736 (M-F 8 am to 8 pm EST; Sat & Sun 9 am to 6 pm EST).


(*) Denotes a required field.

Option 1 Option 2
Why do we need this? Don't know your member number?
  OR   AND
Don't know your contract number?